Job Description

Job Title:

Admission Executive

:

The Admission Executive plays a key role in managing the student admission process through both in-person and telephonic interactions. This position combines strong communication, telesales, and customer service skills to provide accurate information, address queries, and guide students and parents toward successful enrollment.

Key Responsibilities:

Inquiry Handling & Telesales:

Conduct inbound and outbound calls to prospective students and parents. Follow up on leads generated through various channels to achieve admission targets.

Walk-in Assistance:

Greet and assist walk-in visitors, offering professional and courteous guidance throughout the admission process.

Program Knowledge:

Maintain thorough knowledge of the institute's programs, courses, faculty, and hostel facilities to present them effectively to potential students.

Information & Documentation:

Maintain updated FAQs, manage student databases, and ensure all admission documents and records are accurate and complete.

Counselling & Conversion:

Understand student needs, provide course recommendations, and use persuasive communication to convert inquiries into admissions.

Financial Discussions:

Clearly explain the fee structure, scholarships, and payment options, ensuring transparency and trust.

Payment Handling:

Process payments, issue receipts, and maintain financial records accurately.

Qualifications & Skills:

Bachelor's degree in Education, Business Administration, or a related field. Proven experience in telesales, admissions, or customer service. Strong communication and interpersonal skills. Excellent organizational ability and attention to detail. Proficiency in MS Office and CRM/student management systems.
Job Types: Full-time, Permanent, Fresher

Pay: ?20,000.00 - ?22,000.00 per month