Job Description

Location : Vennala, Kochi, Kerala

Salary Range : ?18,000 - ?22,000 per month (based on experience)

Industry : Wellness / Healthcare / Hospitality

Job Type : Full-time

Preferred Candidate: Female candidates with 1-2 years of front office experience

About Us:

We are a premium wellness clinic opening soon in Kochi (Vennala), offering advanced therapies like IV Nutrition, Detox Programs, Ozone Therapy, and FIR Sauna. We seek a smart, polished, and client-focused Front Office Executive to be the face of our clinic, ensuring exceptional first impressions and seamless operations.

Key Responsibilities:

- Greet clients warmly, manage appointments, and handle inquiries via phone, email, or in-person.

- Maintain patient records and ensure confidentiality of sensitive information.

- Coordinate with therapists and staff to ensure timely service delivery and resolve scheduling conflicts.

- Provide detailed information about wellness services, packages, and promotions to clients.

- Manage billing, invoicing, and payment collection for services rendered.

- Maintain clinic cleanliness and oversee inventory of front-office supplies (e.g., brochures, forms).

- Address client feedback and escalate issues to the Clinic Manager when required.

- Assist in organizing wellness events, workshops, or promotional activities.

Requirements:

- 1-2 years of experience as a Front Office Executive, Receptionist, or similar role in wellness clinics, hospitals, spas, or hospitality.

- Excellent communication skills in English and Malayalam; fluency in Hindi is a plus.

- Presentable appearance with a friendly, professional demeanor.

- Proficiency in MS Office (Excel, Word) and basic knowledge of appointment management software.

- Ability to multitask, prioritize, and work in a fast-paced environment.

- Diploma/Degree in Hospitality, Communication, or related fields preferred.

- Female candidates are encouraged to apply.

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Why Join Us?

- Be part of a premium wellness startup with a focus on holistic health.

- Work in a positive, client-centric environment with fixed working hours.

- Opportunities for growth and skill development in the wellness industry.

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Job Types: Full-time, Permanent, Fresher

Pay: ?18,000.00 - ?22,000.00 per month

Benefits:

Health insurance
Schedule:

Day shift Fixed shift Weekend availability
Work Location: In person