Job Description

Location:

RK Resorts, Sellore, Karaikal

Salary:

?14,000 - ?16,000 per month (Negotiable based on experience) + Food & Accommodation

Job Type:

Full-time, Regular / Permanent

About Us:

RK Resorts is a premier 3-star property in Karaikal, known for its serene atmosphere and proximity to the Thirunallar Saneeswarar Temple. We are a family-oriented resort seeking a warm, proactive, and responsible

Front Office Executive

to be the "face" of our property. If you love helping people and managing daily resort operations, we want to meet you!

Key Responsibilities:

Guest Welcome:

Manage check-ins and check-outs efficiently using our software. Handle the "noon rush" with a smile and patience.

Concierge Services:

Act as a local guide. Arrange reliable auto/taxi transport for guests visiting the Thirunallar Temple or Karaikal Beach.

Proactive Communication:

Call guests prior to arrival to confirm booking details and inform them about restaurant timings/amenities to ensure they have a smooth stay.

Reservation Management:

Handle booking inquiries via phone, email, and OTA platforms (Agoda, Booking.com, etc.).

Crisis Management:

Resolve guest issues (e.g., AC not working, extra bed requests) quickly by coordinating with Housekeeping and Maintenance.

Requirements (Must Haves):

Language:

Fluent in

Tamil

(to speak with local staff/drivers) and

English

(to handle corporate guests/tourists). French is a bonus.*

Experience:

1-3 years in a Hotel/Resort Front Office role. Freshers with a Hospitality degree (BHM/Diploma) are welcome to apply.

Computer Skills:

Basic knowledge of Excel and Hotel Management Software.

Attitude:

Must be patient, resourceful, and willing to take ownership of guest satisfaction.

What We Offer:

Competitive Salary:

Best in industry standards for Karaikal.

Free Accommodation:

Clean, furnished staff quarters provided.

Food:

Nutritious meals provided on duty.

Incentives:

Performance-based bonuses.

Shift Schedule:

Rotational shifts (Day/Evening) Weekend availability is mandatory (as we are busiest then).

How to Apply:

Click "Apply Now" or call us directly at 9092719706 to schedule a walk-in interview.

Job Types: Full-time, Permanent

Pay: ?14,000.00 - ?16,000.00 per month

Benefits:

Food provided Paid time off
Ability to commute/relocate:

karaikal, Puducherry: Reliably commute or planning to relocate before starting work (Required)
Experience:

Hotel management: 1 year (Required)
Work Location: In person

Expected Start Date: 15/12/2025