Job Description

Job Overview:

The Front Office Executive is responsible for handling all administrative and reception duties while ensuring a positive first impression for visitors and clients. This role requires excellent communication skills, a professional demeanor, and the ability to multitask effectively.

Key Responsibilities:

Greeting Visitors:

Welcome guests, clients, and visitors in a friendly and professional manner.

Telephone Handling:

Answer phone calls, transfer them to appropriate departments, or take messages when needed.

Appointment Scheduling:

Manage calendars, schedule meetings, and coordinate with internal teams to ensure smooth operations.

Customer Service:

Provide assistance to clients and customers, address inquiries, and ensure their needs are met.

Administrative Support:

Handle incoming and outgoing mail, office supplies, and maintain front office systems.

Data Entry:

Input data into systems and ensure all records are up to date and accurate.

Managing Front Office Equipment:

Ensure the proper functioning of office equipment (phones, printers, etc.) and report any issues.

Office Security:

Monitor and control access to the office, ensuring a secure environment for employees and visitors.

Collaboration:

Work closely with other departments to ensure smooth operations and assist with various office tasks when required.

Compliance:

Ensure compliance with company policies and procedures at all times.

Skills and Qualifications:

Education:

High school diploma or equivalent; Bachelor's degree preferred.

Experience:

Previous experience in a front office or customer service role is a plus.

Skills:

Strong communication and interpersonal skills. Organizational skills and attention to detail. Proficiency in Microsoft Office Suite (Word, Excel, Outlook). Ability to multitask and handle high-pressure situations. Basic knowledge of office equipment (printers, fax, etc.). Professional appearance and demeanor.

Work Environment:

This position is typically based in an office environment with regular interaction with visitors and employees. Working hours may vary depending on company needs and may include weekends or extended hours.
Job Type: Full-time

Pay: ?25,000.00 - ?28,000.00 per month

Work Location: In person