Job Description

- Receptionist

Position Title:

Receptionist

Department:

Front Office

Reports To:

Operation Manager

Salary

: Attractive Salary

Job Summary:

The Receptionist is the first point of contact for patients and visitors. This role ensures a professional, welcoming environment while managing patient appointments, inquiries, and guiding them to the appropriate departments.

Key Responsibilities:

Greet and assist patients, attendants, and visitors in a courteous and professional manner. Manage patient registration, appointment scheduling, and follow-up coordination. Answer and route phone calls promptly and provide accurate information. Maintain patient records and ensure confidentiality at all times. Coordinate with various departments for smooth patient flow. Handle patient inquiries, complaints, and escalate issues when required. Ensure the reception area is clean, organized, and presentable at all times.

Qualifications & Skills:

Graduate in any discipline. Minimum 1-2 years of experience in a hospital/healthcare front office role. Excellent communication and interpersonal skills. Basic computer knowledge (MS Office, Hospital Management Software preferred). Pleasant personality and customer service orientation.

Regards,

HR Department

hr@malarhospitals.com

Malar Hospital,Hosur

Job Types: Full-time, Permanent

Pay: ₹13,000.00 - ₹25,000.00 per month

Benefits:

Health insurance Provident Fund
Work Location: In person