Job Description

Job Summary:

We are looking for a courteous, well-presented, and customer-oriented

Front Office Executive

to manage the front desk operations at our diagnostic center in Beeramduda. The ideal candidate should have 2-3 years of experience in front office or customer service roles, preferably within the healthcare industry.

Job Title:

Front Office Executive (Female)

Location:

Beeramguda, Hyderabad

Experience Required:

2-3 Years

Key Responsibilities:

Greet and assist patients, visitors, and vendors with a welcoming attitude. Handle patient registrations, appointment scheduling, and follow-ups. Coordinate with doctors, lab technicians, and other staff for smooth workflow. Manage incoming phone calls, inquiries, and route them appropriately. Maintain patient records, billing information, and data entry into the system. Ensure the front desk area is tidy and equipped with necessary materials. Handle customer queries, feedback, and escalate issues as required. Monitor daily appointments and ensure minimal wait times for patients. Assist in coordinating diagnostics reports distribution.

Required Skills & Qualifications:

Graduate in any discipline. 2-3 years of front office/customer service experience. Prior experience in a healthcare setup (clinic/hospital/diagnostic center) is highly preferred. Excellent communication skills in English, Telugu, and Hindi. Basic computer knowledge (MS Office, email, and medical software usage). Pleasant personality with a professional appearance. Ability to multitask and handle pressure during peak hours.
Job Type: Full-time

Schedule:

Day shift
Work Location: In person