Job Description

1. To attend telephone calls (internal and external) within 3 rings and transfer them to the correct person or place, if required.

2. To handle all the queries with politeness.

3. To maintain a message register in which he/she will enter the name of caller, Tel. no. and message if any. This message will be transferred to the concerned person at the earliest opportunity personally or telephonically.

4. If anybody approaches the counter with any query, he/she will properly help and oblige the person.

5. To ensure that all the telephones at the reception counter are in working condition. Any problem in this regard, is to be promptly reported to administration and simultaneous complaint lodged at appropriate complaint centre.

6. To check all details to be completely filled in Registration register and Undertaking form.

7. To generate a new unique no. for patients visiting the OPD.

8. To also have the detail knowledge of patient pre requisites / preparedness before various procedures like dilatation of the eyes, need of pre medication which needs to be told to patient clearly as and when patient approaches?

9. To maintain monthly records of the number of OPD, surgeries and other investigations.

10. To prepare Census related to number of patients seen in the OPD

11. To maintain inventory stock of General OPD

12. To keep record of all the assets

13. Make indent on weekly basis on things required.

14. To maintain cleanliness at work station.

Job Types: Full-time, Permanent

Pay: ?10,000.00 - ?17,000.00 per month

Experience:

total work: 1 year (Preferred)
Work Location: In person