Job Description

Welcome guests and giving a found farewell to guest. Overseeing VIP guests, arrivals and departures. Coordinating and multi-tasking job duties in a busy environment. Should possess detailed information about the Property, city as well as the competition. Providing excellent customer service as per hospitality standards. Greeting guests as they enter and exit the Property. Providing information regarding the Company, town attractions, activities etc. Check on VIP arrival, complete their pre-registration formalities. Maintain all guest folios in the manner instructed and type out necessary guest likes and dislikes to the appropriate fields on the profile. Co-ordinate with housekeeping for cleanings. Collect Guest feedback during guest departure along with his likes and dislikes. Should be able to handle all guests without bias or prejudice. Follow the house rules and policies laid down by the management. Adhere to strict staff grooming and hygiene standards. Consciously and continuously strive to better her skills and increase her knowledge. Good command of the English language is essential, both written and verbal Must possess strong organization time management skills, attention to detail. Must be guest service focused and a team player. Positive attitude and outgoing personality is essential. Must be able to work shifts - days, evenings, weekends and holidays. Professional in demeanor and presentation. Personable, enthusiastic, self-motivated and able to work independently. Observant, discriminating and detail-oriented Strong interpersonal and organizational skills.

PREREQUISITES

:

Good guest interaction skills.

Good listening skills.

Sound decision making.

Good interpersonal and communication skills.

Job Type: Full-time

Pay: ₹22,000.00 - ₹25,000.00 per month

Benefits:

Food provided
Work Location: In person