JLL empowers you to shape a brighter way.
Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether youve got deep experience in commercial real estate, skilled trades or technology, or youre looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
Front Office Executive
Work Dynamics
What This Job Involves :
Key Operations delivery
xe2x96xaa Greet visitors/clients providing a friendly, courteous front office service reflecting the corporate image of the client.
xe2x96xaa Site personnel are notified of guests arrival immediately and follow up calls made where guests are not picked up coordinating with the host/sponsor.
xe2x96xaa Issue visitor badges/temporary card/service badge/new joiners ID & access card. Follow up for the return of respective ID/access cards with respective stake holders.
xe2x96xaa Ensure safety briefing to the client/visitor/interview candidates and provide necessary emergency/safety brochures.
xe2x96xaa Ensure Accenture specific processes/manuals is followed
xe2x96xaa Visitor admission is properly authorized
xe2x96xaa Maintained visitor log book and book taxis if required
xe2x96xaa Assisting with special needs for visitors with disabilities.
Workplace Operating Playbook
xe2x96xaa Ensuring basic cleanliness of lobby, lifts and public area.
xe2x96xaa Ensure the laptop details are scanned and check for Govt. IDxe3x83xbbs.
xe2x96xaa Handling client/visitors/sponsors complaints/feedbacks and other related problems and communicate to next level or as per escalation matrix.
xe2x96xaa Co-ordinate with night shift front office executive to ensure details of large parties are received and badges are ready for allocation on arrival
xe2x96xaa Client safety and security protocols are followed
xe2x96xaa Daily reconciliation & shredding of daily badges.
xe2x96xaa Participate in Emergency Evacuation procedures including crisis management and business continuity.
Performance objectives
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