Job Description

Position:

Front Office Manager

Experience Required:

Minimum 5 Years

Location:

Varkala, Kerala

Accommodation & Food:

Provided

Job Overview:

We are seeking an experienced and personable Front Office Manager to join our team.

Key Responsibilities:

Guest Reception and Check-In/Check-Out:

Efficiently manage the check-in and check-out processes, ensuring a smooth and welcoming experience for all guests.

Guest Relations:

Foster positive relationships with guests by addressing their needs, resolving issues, and ensuring a high level of satisfaction.

Reservation Management:

Handle reservations, modifications, and cancellations, ensuring accurate and up-to-date booking records.

Communication and Coordination:

Liaise with various departments (housekeeping, maintenance, etc.) to ensure guest requests and needs are met promptly.

Cash Handling and Reporting:

Manage cash transactions, maintain accurate records, and prepare daily financial reports.

Maintaining Records:

Keep comprehensive records of guest interactions, bookings, and financial transactions.

Promoting Resort Services:

Actively promote the resort's services and amenities to enhance guest experience and maximize revenue.

Handling Special Events:

Assist in coordinating special events and ensuring they are executed flawlessly.

Requirements:

Excellent verbal and written communication skills. Strong organizational and multitasking abilities. A friendly, approachable personality with a professional demeanor. Ability to work in a team and coordinate effectively with other departments.
If you have the experience and skills to excel in this role, we would love to hear from you!

Job Type: Full-time

Pay: ?12,000.00 - ?15,000.00 per month

Benefits:

Food provided
Schedule:

Day shift
Application Question(s):

What is your expected salary per month?
Experience:

total work: 2 years (Preferred)
Work Location: In person

Expected Start Date: 17/05/2025