Job Description

Front Office Executive

Work Dynamics

What this job involves:-

Greet visitors/clients providing a friendly, courteous front office service reflecting the corporate image of the client.
Site personnel are notified of guest's arrival immediately and follow up calls made where guests are not picked up coordinating with the host/sponsor.
Issue visitor badges/temporary card/service badge/new joiners ID & access card. Follow up for the return of respective ID/access cards with respective stake holders.
Ensure safety briefing to the client/visitor/interview candidates and provide necessary emergency/safety brochures.
Ensure Abbott specific processes/manuals is followed
Visitor admission is properly authorized
Assisting with special needs for visitors with disabilities.
Ensuring basic cleanliness of lobby, lifts and public area.
Ensure the laptop details are scanned and check for Govt. ID's.
Handling client/visitors/sponsors complaints/feedbacks and other related problems and communicate to next level or as per escalation matrix.
Co-ordinate with night shift front office executive to ensure details of large parties are received and badges are ready for allocation on arrival
Ensuring the all last-minute visitors are guided to do a self-check-in from kiosk.
Client safety and security protocols are followed
Performance objectives

To be responsible for guest's first impression of the organization, meet/greet and assist the client, guests, and visitors every day. Manage front office in accordance with company policies, procedures and processes. Achievement of defined key performance indicators and service level agreement targets.

Key skills

Excellent communication skills.
Strong customer service drive.
Outstanding problem-solving skills.
Able to work flexible hours.
Quick learner and ability to motivate self.
Proven working experience as a Front Office Executive.

Sound like you? To apply, you need to be:

Qualification: Prefer BHM/bachelor's Degree
Industry Type : FM Services, Hotel, Hospitality.
Overall Experience: 1- 3years
Industry Experience: 1-2 years

What we can do for you:

At JLL, we make sure that you become the best version of yourself by helping you realize your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our dedicated Total Rewards Program, competitive pay and benefits package.

Apply today!

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