Job Description

JLL supports the Whole You, personally and professionally.



Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you've got deep experience in commercial real estate, skilled trades, and technology, or you're looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.



Facilities Executive

Account Management - Work Dynamics (India, Pune)

:

Front Office Executive

JLL is seeking a dynamic and skilled Front Office Executive to join our team and serve on the front lines of customer service.

Key Responsibilities:

Manage the front desk, providing a warm welcome to visitors and guiding employees. Handle all incoming and outgoing calls, including distribution Maintain professional and polite demeanor in appearance and behavior Manage email communications and excel spreadsheets efficiently Oversee vendor management and follow up on various requirements Maintain and improve the front office environment daily Act as Single Point of Contact (SPOC) for client visit arrangements, coordinating with multiple stakeholders including pantry team. Maintain client finance tracker and ensure timely processing of client invoices. Update and maintain records and databases. Prepare various MIS reports as required by clients Perform general admin activities and help desk tasks. Contribute to monthly management reports for clients Participate in emergency evacuation procedures Develop policies and procedures for all reception functions Assist in managing conference rooms, Meeting room, events, and other arrangement coordination

Qualifications:

Bachelor's degree in any discipline or Hotel Management background 1-5 years of experience in front desk management or reception Proven experience with continuous improvement initiatives and client reporting Familiarity with occupational safety requirements Strong computer literacy and ability to manage activities using different systems Excellent customer service skills and ability to interact with a wide range of client staff Outstanding multitasking abilities Strong attention to detail and organizational skills

Personal Attributes:

Exceptional interpersonal and communication skills Professional and polite demeanor Ability to work effectively under pressure Proactive and solution-oriented mindset Adaptability and willingness to learn

What We Offer:

At JLL, we are committed to helping you realize your full potential in an entrepreneurial and inclusive work environment. We offer:

Opportunities for professional growth and development A dynamic and collaborative work culture

At JLL, we make sure that you become the best version of yourself by helping you realize your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our dedicated Total Rewards Program, competitive pay and benefits package.

If this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements below. We're interested in getting to know you and what you bring to the table!



Personalized benefits that support personal well-being and growth:



JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.



About JLL -



We're JLL--a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That's why we're committed to our purpose to shape the future of real estate for a better world. We're using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.



Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we're honored to be recognized with awards for our success by organizations both globally and locally.



Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we're headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.