Job Description

• Experience mandatory on handling front desk/Reception.
• Receive and provide general hospitality and support to the customers / visitors / guest at the showroom & greet the customer pleasantly and politely.
• Provide proper space to the customer to keep his / her belongings. If he/she is carrying any luggage / other materials.
• Adhering to all the safety procedures and keeping the management informed about any kind of unsafe situation.
• Understand and analyze the Customer needs & hand over the customer to sales team.
• Guide the customer to the assigned sales man, before handover, check with salesman, whether he / she is ready or not.
• Daily walk \xe2\x80\x93 in customers enquired products & status to be maintained.
• Coordinate with sales teams & update data of attended customers.
• Provide proper sitting and refreshments.
• Give all relevant product details to customer.
• Ensure the sales person attend the customer at their best.
• Inform the sales manager, if any unattended customer is found.
• If any guest / visitor Enters, guide them to the concerned dept. / persons, inform the concerned person before the appointment.
• Ensure the customer is satisfied with services.
• Ensure to customer clarity with products selected.
• Ensure to collect the customers full details with feedback.
• Collect customer data - name and address with customer needs.
• Collect feedback from salesman after customer\'s visit.
• Handover the data to sales promotion coordinator / sales manager / customer care executive.
• Coordinate & maintain customers and visitors register walk in customers & visitors register.

Requirements:

• Good Communication
• Looking for Male/Female candidates having minimum 1+ Year of experience in customer handling/Guest Relation/ front office operations.
• Candidates nearby Ernakulam preferred.
• Salary varies according to experience in similar field.

Shift :

• Monday - Saturday
• Sunday - Weekly Off

Job Types: Full-time, Permanent Salary: \xe2\x82\xb914,500.00 - \xe2\x82\xb917,000.00 per year Benefits:

• Food provided
• Health insurance
• Life insurance
• Paid sick time
• Provident Fund

Schedule:

• Day shift
• Fixed shift

Supplemental pay types:

• Performance bonus
• Yearly bonus

Ability to commute/relocate:

• Ernakulam, Kerala: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• Did you worked as Front office executive before ?

Education:

• Bachelor\'s (Preferred)

Experience:

• Front desk /Guest relations: 1 year (Required)

Speak with the employer
+91 9744722224