Front Office Executive (male)
Year Ernakulam, Kerala, India
Job Description
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Male candidates with a certificate / diploma in Hotel Management or Travel and Tourism. Minimum 2-year experience in a 3-star hotel or resort in a similar role. Fluent in Speaking English and Malayalam. Speaking Hindi is an advantage. Age: 19 to 30 years. Greeting guests at the front office and hotel lobby. Receive walk-in guests at the front office and respond to reservation inquiries. Replying to reservations and other inquiries via. phone and e-mails in a professional manner. Check-in, check-out, and billing as per Front office Operation Systems and Procedures. Maintaining and updating Form-B and Form-C for foreign guests as per regulations. Maintaining room inventory records and updating OTA and channel partner. Coordination with other departments in the Hotel. Handle guest requests and complaints in a courteous manner to maintain guest satisfaction. Collect guest feedback. Reporting to Front Office Supervisor. Any other tasks as assigned by Front Office Supervisor. Salary: Rs 12,000.00 per month plus incentive, shared staff accommodation, food, uniform and laundry. Job Types: Full-time, Permanent Salary: From \xe2\x82\xb912,000.00 per month Benefits:
Expected Start Date: 01/03/2024
- Food provided
- Paid time off
- Rotational shift
- Performance bonus
- Yearly bonus
Expected Start Date: 01/03/2024
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Job Detail
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Job IdJD3252957
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationErnakulam, Kerala, India
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EducationNot mentioned
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ExperienceYear