Job Description

A Front Office Executive's job involves being the primary point of contact for a company, managing the reception area, greeting visitors, answering calls and emails, and handling administrative duties like filing, scheduling, and managing mail. They ensure a welcoming environment, provide information, resolve issues, and coordinate with internal departments, acting as the face of the organization. Key Responsibilities

Visitor Management:

Greet and welcome guests, provide them with information, and direct them to the appropriate person or office.

Communication:

Answer, screen, and forward incoming phone calls, and respond to emails and correspondence.

Administrative Support:

Perform tasks such as filing, photocopying, data entry, and updating documents and spreadsheets.

Reception Area Maintenance:

Keep the reception area clean, tidy, and presentable at all times.

Mail Handling:

Receive, sort, and distribute incoming mail and packages.

Scheduling:

Update calendars, schedule meetings, and manage appointment bookings.

Office Supply Management:

Monitor and order front office supplies, keeping an inventory of stock.

Security:

Maintain office security by controlling access via the reception desk and following safety procedures.
Required Skills and Qualifications

Interpersonal & Communication Skills:

Excellent verbal and written communication, with the ability to remain calm and courteous under pressure.

Customer Service:

A strong focus on guest needs and the ability to handle feedback and complaints effectively.

Organizational Skills:

Ability to multitask and manage time in a dynamic environment.

Technical Proficiency:

Familiarity with office equipment like photocopiers, printers, and computers, as well as Microsoft Office suite.

Professionalism:

A professional presentation and strong interpersonal and problem-solving abilities.

Education & Experience:

Often requires a bachelor's degree and experience in customer service or a similar professional area.
BENEFIT: Food and accommodation provided.

Job Types: Full-time, Permanent

Pay: ₹13,000.00 - ₹20,000.00 per month

Benefits:

Health insurance Provident Fund
Work Location: In person