Job Description

Olga Resorts is looking for a warm, professional, and customer-focused

Front Office Executive

to be the first point of contact for our guests. This role is key to creating a positive first impression and ensuring smooth check-in/check-out experiences, handling guest queries, and providing exceptional hospitality throughout the guest's stay.

Key Responsibilities:

Welcome guests with a friendly and professional attitude Handle check-ins, check-outs, and reservations efficiently Manage phone calls, emails, and guest inquiries Maintain accurate guest records and update booking systems Coordinate with housekeeping, kitchen, and other departments to fulfill guest requests Handle guest complaints or issues promptly and professionally Promote resort services and local attractions Ensure the front desk and reception area are clean and organized Maintain cash register and billing operations accurately
Job Type: Full-time

Pay: ₹15,000.00 - ₹18,000.00 per month

Work Location: In person