Greet guests warmly and assist with check-in/check-out procedures
Handle room reservations, cancellations, and modifications
Answer phone calls and respond to guest inquiries professionally
Maintain accurate guest records and billing information
Coordinate with housekeeping and maintenance for room readiness
Resolve guest complaints or escalate to supervisors when necessary
Monitor lobby cleanliness and ensure a welcoming atmosphere
Manage cash transactions and maintain shift reports
Promote hotel services and upsell amenities when appropriate
Ensure compliance with hotel policies and safety standards
Job Types: Full-time, Permanent, Fresher
Pay: ?15,000.00 - ?25,000.00 per month
Work Location: In person
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