Job Description

We are hiring Front office cum customer relation

Female

Location - Edapally and kaloor.

Jobs and responsibilities are,

Incoming Calls: Need to answer inbound calls and identify potential clients and route to the departments accordingly.

Customer Follow-up: Maintain regular communication with existing and potential customers to build and nurture relationships, addressing their queries, and providing additional information as needed.

Database Management: Update and maintain accurate customer databases with relevant information obtained during calls.

Record Keeping: Keep detailed records of calls, including the nature of the call, customer responses, and any follow-up actions required.

Adherence to Scripts and Guidelines: Follow provided call scripts and guidelines to ensure consistency and alignment with the company's messaging.

Documentation : Support the team with the proper documentation

Experience required : 1 to 2 years

Job Type: Full-time

Pay: ?20,000.00 - ?28,000.00 per month

Benefits:

Cell phone reimbursement
Education:

Bachelor's (Preferred)
Experience:

total work: 1 year (Required)
Language:

Hindi (Required) English (Required)
Work Location: In person