Job Description

Welcome guests upon arrival and handle check-in and check-out procedures efficiently.
Manage room reservations, cancellations, and modifications in the hotel system.
Provide accurate information about hotel facilities, services, and local attractions.
Handle guest complaints, requests, and inquiries professionally and promptly.
Maintain the reception area, ensuring it is clean, organized, and welcoming.
Answer phone calls, emails, and other communication channels in a timely manner.
Coordinate with housekeeping, maintenance, and other departments for guest needs.
Maintain accurate guest records and billing information.
Assist with daily reporting, shift handovers, and reconciliation of accounts.
Ensure compliance with hotel policies, procedures, and security standards.
Preferred male candidate.

Job Types: Full-time, Permanent

Pay: ₹13,000.00 - ₹18,000.00 per month

Work Location: In person