We are looking for a well-groomed, professional, and friendly
Front Office Executive
to be the first point of contact for clients, visitors, and employees. The ideal candidate will handle all front desk responsibilities including greeting guests, managing phone lines, scheduling appointments, and ensuring a pleasant customer experience.
Key Responsibilities:
Greet visitors and clients with a positive, helpful attitude
Manage front desk operations including answering phones, directing calls, and responding to inquiries
Maintain visitor records and issue visitor badges
Coordinate meeting room bookings and ensure rooms are well-prepared
Manage incoming and outgoing mail and courier services
Maintain the cleanliness and organization of the reception area
Assist in administrative tasks such as data entry, filing, and inventory management
Provide support to HR/Admin departments as needed
Handle basic troubleshooting of office equipment like printers, phones, etc.
Ensure compliance with security protocols for guests and employees
Key Skills and Qualifications:
Bachelor's degree or equivalent preferred
Freshers or 0-1 years of experience in a similar role
Excellent verbal and written communication skills
Strong interpersonal and customer service skills
Proficient in MS Office (Word, Excel, Outlook)
Pleasant personality, well-groomed appearance, and professional etiquette
Ability to multitask and remain calm under pressure
Time management and organizational skills
Working Conditions:
Full-time, on-site position
Office hours: 9 to 6
Occasional overtime or weekend availability may be required
Preferred Experience:
Prior experience in hospitality, healthcare, or corporate environments is a plus
Familiarity with phone systems and visitor management software
NAD Rd, HMT Junction, North Kalamassery, Kalamassery, Kochi, Kerala