Job Description

We're Hiring: Front Office Executive - Hotel Dass Continental, Thrissur

Location

: Thrissur, Kerala

Full-Time

| Minimum Experience: 1 Year

Industry

: Hospitality | 4-Star Hotel

About Us

Hotel Dass Continental is a well-established 4-star hotel located in the cultural hub of Thrissur. We take pride in offering refined hospitality and delivering a personalized guest experience with warmth and efficiency. As we continue to grow, we are looking for a dynamic

Front Office Executive

to join our guest relations team.

Position: Front Office Executive

(Experience with Hotsoft PMS Preferred)

As a Front Office Executive, you will be the face of the hotel, creating a warm and professional first impression for our guests. This role requires strong communication skills, attention to detail, and a guest-centric attitude to ensure smooth daily operations at the front desk.

Key Responsibilities

Welcome guests and handle check-in/check-out procedures smoothly Assist guests with inquiries, requests, and service needs promptly Coordinate with housekeeping, reservations, and other departments Operate the front office software (Hotsoft PMS experience is a plus) Handle cash, billing, and maintain accurate guest records Support front office manager in shift operations and team coordination Ensure lobby and reception areas are neat, organized, and presentable Uphold high standards of hospitality and guest satisfaction

Eligibility & Skill Requirements

Degree/Diploma in Hotel Management or related field Minimum 1 year of experience in a hotel front office or guest relations role Knowledge of Hotsoft PMS preferred (training will be provided) Strong communication and interpersonal skills Pleasant, confident, and guest-friendly attitude Willingness to work in shifts and weekends

What We Offer

Competitive Salary (as per experience and skill set) Free Stay for Outstation Candidates Complimentary Meals & Uniform Provided Supportive Work Environment & Career Growth Regular Staff Recognition & Incentives

Interested

Send your CV to:

hr.dasscontinental@gmail.com

Job Type: Full-time

Pay: ₹12,000.00 - ₹22,000.00 per month

Benefits:

Commuter assistance Food provided Health insurance Provident Fund
Experience:

Front desk: 1 year (Preferred)
Language:

English (Preferred)
Work Location: In person