Job Description

Receive and provide general hospitality and support to the customers / visitors / guest at the showroom & greet the customer pleasantly and politely.

Responsible for attending to a visitor or customer present physically at Arrange welcome drinks & provide information about the services and products at the showroom before handing over the customer to assigned sales person / authorized person.

Provide proper space to the customer to keep his / her belongings. If he/she is caring any luggage / other materials.

Adhering to all the safety procedures and keeping the management informed about any kind of unsafe situation.

Before Sales

Understand and analyze the Customer needs & hand over the customer to sales team.

Guide the customer to the assigned sales man, before handover, check with salesman, whether he / she is ready or not.

Daily walk - in customers enquired products & status.

Coordinate with sales teams & update data of attended customers.

Ensure Comfort the customer, if no sales person is available

Provide proper sitting.

Provide them refreshments.

Allow the customer to see the products by their own.

Give all relevant product details to customer

Time of Sale

Ensure the sales person attend the customer at their best.

Inform the sales manager, if any unattended customer is found.

If any guest / visitor Enters, guide them to the concerned dept. / persons, inform the concerned person before the appointment.

After Sale

Ensure the customer is satisfied with services.

Ensure to customer clarity with products selected.

Ensure to collect the customers full details with feedback.

Collect customer data - name and address with customer needs.

Collect feedback from salesman after customer's visit.

Handover the data to sales promotion coordinator / sales manager / customer care executive.

Coordinate & maintain customers and visitors register walk in customers & visitors register.

Organization core values

Establish inside and outside organization core values as below;

Relationship for Life

Customer Service and Satisfaction

Futuristic & Innovative

Teamwork for excellence

Responsible & Result Oriented

Win-Win Cooperation

1.

EDUCATION AND EXPERIENCE

High school degree/bachelor's degree in Administration or related field.

Proven administration or assistant experience

Knowledge of office management systems and procedures.

2.

SKILLS / BEHAVIORAL COMPETENCIES

Excellent time management skills and the ability to multi-task and prioritize work Attention to detail and problem solving skills Good communications skills Good interpersonal skills Ability to handle pressure

AGE : Above 25

Job Type: Full-time

Pay: From ?15,000.00 per month

Ability to commute/relocate:

Kannangad, Kerala: Reliably commute or planning to relocate before starting work (Required)
Application Question(s):

AGE ABOVE 25
Education:

Higher Secondary(12th Pass) (Required)
Experience:

total work: 1 year (Required)
Language:

English (Preferred)
Work Location: In person