Job Description

Job Title:

Front Office Executive

Minimum Experience:

1 to 2 Years

Gender:

Female Candidate Only

Key Responsibilities:

Handle all customer inquiries via phone, walk-ins, web, stores, and exam centres with professionalism. Share accurate fee details, closing dates, exam dates, and updates from TCL. Guide applicants through the enrolment process and follow up until completion. Maintain and update CRM with all inquiries and communication records. Manage teacher/applicant/school-wise data and distribute exam slips, reports, and certificates. Coordinate with internal teams on exam processes, schedules, and event updates. Send notifications to students/teachers regarding schedules, events, and policy changes. Assist in exam stewarding when required. Coordinate with Admin for repairs and maintenance. Ensure housekeeping and daily office upkeep. Prepare and submit accurate daily reports to relevant departments.
Job Types: Full-time, Permanent

Pay: ?20,000.00 - ?22,000.00 per month

Application Question(s):

1. Do you have 1-2 years of experience in Front Office? 2. Are you comfortable handling customer inquiries through phone calls, walk-ins, and online channels? 3. Have you worked with any CRM software to update customer or applicant details? 4. Do you have experience coordinating with internal teams (Admin / Operations / Academic teams)? 5. Are you comfortable preparing daily reports and maintaining accurate records? 6. Are you willing to work at Church Street, Bangalore? 7. What is your current CTC?
Work Location: In person