Job Description

JLL supports the Whole You, personally and professionally.



Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you've got deep experience in commercial real estate, skilled trades, and technology, or you're looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.

Key ResponsibilitiesReception & Customer Service:

Greet and assist visitors, tenants, and clients in a professional manner



Manage visitor registration and access control procedures



Answer and direct phone calls, take messages, and handle inquiries



Maintain visitor logs and issue temporary access badges



Coordinate meeting room bookings and setup

Administrative Support:

Handle incoming and outgoing mail and packages



Maintain reception area cleanliness and organization



Update tenant directories and building information displays



Process tenant service requests and work orders



Support property management team with administrative tasks

Security & Compliance:

Monitor building access and security protocols



Report security incidents or maintenance issues



Ensure compliance with building safety procedures



Coordinate with security personnel when needed

Communication & Coordination:

Relay important information to tenants and management



Assist with tenant communications and notices



Support property events and tenant activities



Maintain professional appearance and demeanor



Required QualificationsHigh school diploma or equivalent (Bachelor's degree preferred)



1-3 years of reception or customer service experience



Excellent verbal and written communication skills



Proficiency in MS Office and basic computer applications



Professional appearance and strong interpersonal skills



Ability to multitask and work in fast-paced environment



Preferred QualificationsExperience in commercial real estate or property management



Bilingual capabilities



Knowledge of building management systems



Customer service certification



Key SkillsProfessional phone etiquette



Attention to detail



Problem-solving abilities



Time management



Confidentiality and discretion



If this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements below. We're interested in getting to know you and what you bring to the table!



Personalized benefits that support personal well-being and growth:



JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.



About JLL -



We're JLL--a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That's why we're committed to our purpose to shape the future of real estate for a better world. We're using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.



Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we're honored to be recognized with awards for our success by organizations both globally and locally.



Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we're headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.