Job Description

JOb Description:

Relations with visitors, patients, attenders etc Greet people entering the building, answering any questions, providing directions Serve as the face of the company, offering friendly service to those entering the building or calling in on the phone Be helpful and courteous; treat them with dignity and respect Respond professionally to visitors and callers Adhere to company policies and procedures Maintain the reception area, keeping it clean and free of clutter Maintain continuously updated telephone/ address book of doctor, consultants, technicians, medical, administrator, GM-Admin, hospital committee members, security, maintenance etc. Handle filing and data entry as requested Take incoming calls and transfer to the concerned person/ department after duly informing him/ her/ department caller and purpose Direct patients to correct department(s) and ensure to keep concerned doctors informed. Contact concerned doctor and fix appointments for patients. Arrange RMH ambulance for patients referred to external specialty hospitals; ensure to collect payment and issue receipt. Ensure proper stocking, storage and speedy retrieval of records, documents, brochures, forms etc so as to efficiently meet visitors/ patient's requirements. promptly hand over all cash collected to Head - Finance or the Cashier and obtain acknowledgements in the concerned register. Be present in the Dept. at all times during duty hours; take breaks (ex: for meals) after ensuring that adequate receptionists are in position and with the permission of In charge front office and billing.
Skills : Communication skills, Problem solving skills, Leadership Skills, Basic computer skills, organizational skills
Qualification: Any Gradution

Job Type: Full-time

Pay: ₹17,000.00 - ₹25,000.00 per month

Work Location: In person