Job Description

Front Office Executive - Park Avenue Hotel (Bannerghatta Road, Bangalore)

Location

: Bannerghatta Road, Bangalore

Job Type

: Full-time

Experience

: 1-3 years (Hotel industry preferred)

About Us

We are excited to launch our 4th property in Bangalore, located on the bustling Bannerghatta Road. We're looking for enthusiastic and guest-focused professionals to join our team and help us deliver exceptional hospitality experiences.

Key Responsibilities

Greet and assist guests during check-in and check-out with professionalism and warmth. Manage room bookings and reservations efficiently using cloud-based hotel software. Address guest queries, requests, and concerns promptly to ensure satisfaction. Coordinate with housekeeping and maintenance to ensure timely room readiness. Maintain a clean, organized, and welcoming front desk and lobby area. Handle billing, invoicing, and payment processes accurately. Provide concierge-level assistance with information on transport, attractions, and services. Ensure adherence to standard operating procedures and hotel policies.

Requirements

1-3 years of front office or receptionist experience in the hospitality industry. Familiarity with cloud-based hotel management systems (e.g., eZee, Cloudbeds, Hotelogix, etc.) is preferred. Strong verbal and written communication skills. Ability to handle guests with professionalism, patience, and empathy. Willingness to work in shifts, including weekends and holidays. A positive attitude and team spirit.

What We Offer

Competitive salary and benefits. Growth opportunities within a rapidly expanding hospitality group. A collaborative and supportive work environment.
Job Type: Full-time

Pay: ?27,000.00 - ?29,000.00 per month

Work Location: In person