We're looking for a proactive and people-focused Senior Front Office Executive to lead our front desk operations. This role ensures a smooth and professional experience for patients and visitors while coordinating closely with internal teams.
Responsibilities:
Oversee daily front desk functions: registrations, appointments, and billing.
Followup calls
Experience in health industry
Greet and assist patients with warmth and professionalism.
Address escalated concerns and coordinate with departments for smooth service.
Maintain accurate records and support efficient clinic operations.
Lead, uphold service standards.
Ensure reception area remains clean and organized.
Prepare daily operational reports and uphold data privacy protocols.
What We're Looking For:
Strong leadership and team-handling skills.
Fluent in English and local languages.
Calm under pressure with a solution-oriented approach.
Committed to excellent patient service
Job Type: Full-time
Pay: ₹18,000.00 - ₹24,000.00 per month
Schedule:
Day shift
Evening shift
Morning shift
Rotational shift
Supplemental Pay:
Performance bonus
Work Location: In person
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