Job Description

JLL supports the Whole You, personally and professionally.



Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you've got deep experience in commercial real estate, skilled trades, and technology, or you're looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.

Key Responsibilities:

Reception and Visitor Management:

Greet and welcome visitors, clients, and employees in a professional and friendly manner.

Register and sign in visitors, provide them with appropriate visitor badges, and ensure their comfort during their visit.

Answer incoming telephone calls and transfer them to the appropriate employee or department.

Respond to inquiries and provide information to visitors and callers.

Administrative Support:

Coordinate and schedule appointments, meetings, and conference room bookings.

Manage and maintain the front desk area, ensuring it is clean, organized, and well-presented at all times.

Receive and distribute incoming mail, packages, and deliveries.

Maintain office supplies inventory and place orders when necessary.

Communication and Coordination:

Communicate with employees, clients, and visitors to ensure smooth operations and address any needs or concerns.

Coordinate with various internal departments to relay messages, provide necessary information, and assist in resolving issues.

Assist with travel arrangements, including booking flights, accommodations, and transportation for employees or clients.

Record Keeping and Documentation:

Maintain accurate records of incoming and outgoing visitors, calls, and messages.

Update and manage electronic databases, contact lists, and directories.

Generate and distribute reports, memos, and other documents as required.

Safety and Security:

Monitor and ensure the security of the front desk area by maintaining visitor logbooks, surveillance, and access control systems.

Follow established security procedures, including issuing visitor badges and enforcing visitor policies.

Handle emergency situations calmly and efficiently, such as evacuation procedures or contacting appropriate authorities.

Customer Service:

Provide exemplary customer service by addressing inquiries, resolving complaints, and ensuring visitors have a positive experience.

Assist in coordinating and organizing special events or activities hosted by the organization.

If this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements below. We're interested in getting to know you and what you bring to the table!



Personalized benefits that support personal well-being and growth:



JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.



About JLL -



We're JLL--a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That's why we're committed to our purpose to shape the future of real estate for a better world. We're using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.



Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we're honored to be recognized with awards for our success by organizations both globally and locally.



Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we're headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.