Greet guests with a smile and a warm welcome.
Handle check-ins, check-outs, and online bookings.
Assist guests with inquiries and provide necessary information.
Maintain reservation records and manage hotel software.
Respond professionally to emails and guest inquiries.
Collect and manage guest reviews.
Work efficiently for 11-12 hours per shift.
Ensure a polite and professional approach to guest communication.
Requirements:
Fluency in English (Speaking & Writing).
Knowledge of hotel management software & computer skills.
Experience in handling online bookings and emails.
Good communication & customer service skills.
Ability to work hard and adapt to long shifts.
Prior experience in hotel front desk operations is a plus.
Website: https://makhotelbengaluru.in/
Job Type: Full-time
Pay: ?18,000.00 - ?22,000.00 per month
Benefits:
Commuter assistance
Food provided
Health insurance
Work Location: In person
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