JLL empowers you to shape a brighter way.
Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
Front Office Executive
Work Dynamics
JLL supports the Whole You, personally and professionally.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you've got deep experience in commercial real estate, skilled trades, and technology, or you're looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.
What this job involves:
the first point of contact for visitors and guests, managing the reception area and providing administrative support. They are responsible for creating a positive first impression and ensuring smooth operations at the front desk.
Key Responsibilities:
Greeting and Assisting Visitors: Welcoming guests, providing information, and directing them to the appropriate personnel or department.
Managing Phone Calls and Emails: Answering and directing calls, handling inquiries, and managing messages.
Maintaining the Reception Area: Ensuring the reception area is tidy, presentable, and well-stocked with necessary supplies.
Administrative Support: Assisting with tasks such as mail distribution, scheduling appointments, and managing office supplies.
Ensuring Security: Following security procedures and controlling access to the office.
Key Skills:
Communication Skills: Excellent verbal and written communication skills are essential for interacting with visitors and handling inquiries.
Organizational Skills: Ability to manage multiple tasks, prioritize effectively, and maintain a tidy workspace.
Customer Service Skills: Providing a positive and helpful experience for visitors and guests.
Professionalism: Maintaining a professional demeanour and representing the company in a positive light.
Problem-Solving Skills: Addressing visitor inquiries and resolving issues efficiently.
Front Office Executive - Expertia AI
The Front Office Executive is the first point of contact for guests and visitors. They are responsible for welcoming guests, answering inquiries, and directing them
Sound like you? To apply you need to have:
Strong knowledge of facility / building / property operations
Playing a key role, the ideal candidate holds a Degree or Diploma in Hotel management / Graduate with Building management experience and at least 3 to 5 years' experience in facilities management. You must also demonstrate good working knowledge in occupational safety, as well as aptitude in client-centric operations. You have to act as backup / reliver for the resources deployed in the City.
Solid background in team management. Proven ability to function effectively as part of a team. Proven ability to initiate and follow through with improvement initiatives
Preferred Skills:-
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