Job Description

Company Overview

Gamut HR Solutions is a leading recruitment agency that helps individuals find the right job. With a team of 2-10 employees, we are dedicated to connecting talented professionals with reputable companies in various industries. Visit our website at http://gamuthrsolutions.com/ to learn more about us.

Job Overview

We are hiring a Front Office Executive with 4 to 6 years of experience in the Hotel Industry. This is a full-time position based in Hyderabad, Telangana, India. As a Front Office Executive, you will be responsible for providing exceptional customer service and ensuring the smooth operation of the front desk.

Qualifications and Skills

• Proven experience as a Front Office Executive in the Hotel Industry
• Excellent communication and interpersonal skills
• Strong customer service skills and ability to handle difficult situations
• Proficient in using hotel management software and Microsoft Office Suite
• Attention to detail and ability to multitask
• Knowledge of local attractions and ability to provide recommendations
• Ability to work in a fast-paced environment and remain calm under pressure
• Good organizational and time management skills

• Welcome and greet guests in a friendly and professional manner
• Manage front desk activities such as check-ins, check-outs, and reservations
• Answer phone calls and respond to emails promptly
• Provide information about hotel facilities, services, and local attractions
• Handle guest complaints and resolve issues in a timely manner
• Maintain records of room availability and guest accounts
• Coordinate with other hotel departments to ensure guest satisfaction
• Assist in the training and development of new front office staff

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