Job Description

Responsibilities

Keep the front desk tidy and presentable with all necessary material (pens, forms, paper
etc.)

Greet and welcome guests

Answer questions and address complaints

Answer all incoming calls and redirect them or keep messages

Receive letters, packages etc. and distribute them

Prepare outgoing mail by drafting correspondence, securing parcels etc.

Check, sort and forward emails

Monitor office supplies and place orders when necessary

Keep updated records and files

Monitor office expenses and costs

Take up other duties as assigned (travel arrangements, event arrangement etc.)

take follow-up of Pre-Qualified Clients.

Convince clients for the Assessment

Book Appointments of clients for BDM post-assessment.

Need to make or receive a minimum of 30-40 calls/day through various platforms with
the desirable outcomes which includes Cold Calling.

Reviewing resumes and applications

Conducting recruitment interviews and providing the necessary inputs during the hiring
process

Working with recruitment agencies to source for candidates for specific job positions

Maintaining HR records, such as those related to compensation, health and medical
insurance

Monitoring the office boy and walking customer

Keep the record of the walking customer

Maintain the attendance records for office and submit at the end of the month to the HR
Department

Preparation of events or festivals celebration.

Requirements and skills

Proven experience as front desk representative, agent or relevant position

Familiarity with office machines (e.g. fax, printer etc.)

Knowledge of office management and basic bookkeeping


Proficient in English (oral and written)

Excellent knowledge of MS Office (especially Excel and Word)

Strong communication and people skills

Good organizational and multitasking abilities

Problem-solving skills

Ability to learn about products and services and describe/explain them to clients

Customer service orientation

High School diploma; additional qualifications will

Job Type: Full-time

Pay: ₹18,000.00 - ₹20,000.00 per month

Schedule:

• Day shift

Education:

• Bachelor's (Preferred)

Experience:

• total work: 1 year (Preferred)

Language:

• Hindi (Preferred)
• English (Preferred)

Work Location: In person