Job Description

Front Office Executive - Hotel Industry

Location:

Temi Tea Bungalow, Eco Adventure Resorts, Sikkim

Experience:

1-2 Years (Hotel Industry Mandatory)

Age Group:

21-28 Years

Preferred Candidates:

Individuals from the North East Region

Job Overview:

We are seeking a well-groomed, presentable, and enthusiastic Front Office Executive to be the face of our hotel. The ideal candidate should possess excellent communication skills, a customer-first attitude, and a basic understanding of hospitality accounting and computer operations. Prior experience in a hotel front office role is essential.

Key Responsibilities:

Welcome and assist guests with check-ins, check-outs, and inquiries. Handle front desk operations with efficiency and professionalism. Manage reservations, billing, and room assignments using hotel software. Coordinate with housekeeping and other departments to ensure guest satisfaction. Maintain records, voucher entries and basic front office accounts as per hotel procedures. Ensure a clean, neat, and organized front desk area at all times. Provide support in other hotel departments during peak hours or high occupancy seasons.

Requirements:

Minimum 1-2 years of experience in front office operations at a hotel. Excellent verbal and written communication skills. Presentable appearance with a friendly and approachable demeanor. Basic knowledge of hospitality accounting and computer operations. Proficiency in MS Office and hotel management software preferred. Ability to handle guest requests and resolve issues promptly and professionally. Age between 21 and 28 years.

Benefits:

Free Accommodation Provided Staff Food Opportunity to grow in a professional and supportive environment
Job Type: Full-time

Pay: ₹14,000.00 - ₹17,000.00 per month

Benefits:

Food provided
Work Location: In person

Expected Start Date: 01/07/2025