Job Description

The summary of hotel

It is in Andheri East is a budget-friendly 3-star hotel near Mumbai airport, offering clean rooms, free Wi-Fi, breakfast, and helpful service--ideal for business and transit stays.

Job Title:

Front Office Executive

Location:

Andheri East, Mumbai

Salary:

?20,000 - ?25,000 per month + Incentives + Food

Duty Hours:

10 hours per day

Shift Type:

Rotational Shifts

Weekly Off:

1 off per week as per standard schedule

Job Responsibilities:

Greet and welcome guests with a warm and professional attitude. Handle guest check-ins, check-outs, and reservation processes efficiently. Manage front desk operations including calls, emails, and guest inquiries. Coordinate with housekeeping and other departments for guest requests. Maintain accurate records and update guest data in the PMS. Handle cash, billing, and daily reports. Address guest concerns promptly to ensure guest satisfaction.

Requirements:

Minimum 6 months to 1 year of experience in hotel front office preferred. Excellent communication and interpersonal skills. Proficiency in MS Office and hotel PMS software is an advantage. Ability to work in rotational shifts, including weekends and holidays. Presentable, courteous, and guest-focused attitude.
Job Type: Full-time

Pay: ?20,000.00 - ?25,000.00 per month

Benefits:

Food provided
Schedule:

Rotational shift
Experience:

Front desk: 1 year (Required) Hotel: 1 year (Required)
Work Location: In person