Respond to inquiries from learners and other visitors and inform them about the company's training services.
Respond quickly and efficiently to learners' complaints or concerns, ensuring resolution or escalation as required.
As required, offer support and assistance to other departments.
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REQUIRED KEY SKILLS
Demonstrated proficiency in a front desk or customer service position.
Excellent interpersonal and communication abilities, with a warm and professional attitude.
Strong time-management and organizational skills.
Familiarity with Microsoft Office Suite or other basic office programs.
Ability to efficiently multitask and balance various priorities.
The capacity to remain composed under pressure and strong problem-solving skills.
When providing client service, pay close attention to detail and correctness.
Benefits & Perks
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Our Work Environment
You become a part of a culture of trust, cooperation, and accessibility when you work for Softlogic. You join a team that is bringing about change in the technology industry by assisting students worldwide in developing into fully qualified professionals for MNCs and tech giants.
Our Core Values
Dedication towards the achievement of each learner. The top software training provider in Chennai is Softlogic, which has been in business for almost 20 years. Every learner's job, lifestyle, and overall community can be improved by opening their eyes to new possibilities and developing technologies.
Our Distinctive Qualities
We are distinctive due to our workforce. Every trainer from every field of technology who is eager to learn anything has plenty to contribute to our experiences. Join us for exploring the ecstasy of empowering people for a competitive future.
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