Job Description

To welcome the patients with a pleasant smile and wish them. To attend telephone calls politely by strictly adhering to telephonic manner. To check if the patient is new or an old patient (Already registered). To get the information about the nature of illness and guide them to the concerned department. To give the registration forms and help them to fill and guide them to the Out Patient Department (OPD). To send the patient to the Medical Officer, if the information is not clear regarding their illness and guide them to the concerned department.. To collect the reference letters if any. To check whether the patient has filled all relevant data in the registration form. To collect the fees for registration and prepare the receipt and handover to them. To give the registration card and hospital brochures to the patient. To handover the blue folder to the concerned OPD. If the patient is an old patient (Already registered.), guide them to the concerned OPD. To make a note on the form and in the computer if the doctor referred was the primary doctor, doctor on call / Causality Medical Officer's reference / reference letter. To make an entry of the referred doctors name and address in the computer. To guide the visitors to the concerned room / departments. To provide information regarding various preventive medical health checkups. To answer various queries of the patient. To take over the admission procedures / room shifting To prepare the occupancy report, referral report, VIP report and credit list and distribute to the concerned departments. To handover the accounts of registration fees to the next shift person. To settle the registration fees in accounts on daily basis.
Qualification: Diploma / Bachelor's Degree

Experience: 2 to 6 years (preferred in healthcare or hospital front office)

Ability to work in rotational shifts if needed

Ability to multitask and handle stressful situations gracefully

We are looking for a well-groomed, courteous, and efficient

Female Front Office Executive

to join our hospital team.

The ideal candidate will be the first point of contact for patients and visitors, ensuring a warm and professional front desk experience.

Job Type: Full-time

Pay: ₹18,000.00 - ₹25,000.00 per month

Benefits:

Leave encashment Provident Fund
Education:

Bachelor's (Preferred)
Work Location: In person