Job Description

A Front Office Executive in Sales typically handles a variety of tasks that support both customer interaction and the sales process. Here's a general job description for the role:

Job Title: Front Office Executive - Sales

Job Overview:

The Front Office Executive in Sales serves as the first point of contact for customers, visitors, and potential clients. This role is focused on ensuring a smooth and professional customer experience, supporting the sales team, and helping to drive the sales process forward.

Key Responsibilities:

Customer Interaction:

Greet and welcome clients or visitors in a professional and friendly manner. Handle incoming calls, answer inquiries, and direct clients to the appropriate departments or team members. Address customer queries, provide information about products or services, and ensure high customer satisfaction.

Administrative Support:

Assist the sales team by maintaining and organizing sales data and documentation. Schedule appointments or meetings for the sales team and ensure smooth follow-up. Prepare presentations, reports, and sales materials as needed. Handle client communications (emails, phone calls, etc.) in a timely manner.

Sales Support:

Assist in the preparation of sales orders, quotations, and contracts. Coordinate with the sales team to process customer orders and ensure delivery timelines. Monitor sales performance and track progress against targets.

Office Management:

Maintain the cleanliness and organization of the front office area. Ensure that office supplies are stocked and assist with managing inventory. Handle customer complaints or concerns, resolving issues in a professional and efficient manner.

Data Entry & Record Keeping:

Input sales data into CRM or database systems. Maintain accurate records of sales interactions, customer information, and follow-ups.
Job Types: Full-time, Permanent, Fresher

Pay: ₹8,000.00 - ₹12,000.00 per month

Benefits:

Cell phone reimbursement
Work Location: In person