Job Description

Key Responsibilities:

Guest Greeting and Check-in/Check-out:

Welcoming guests, registering them, assigning rooms, and managing the check-in and check-out process.

Reservation Management:

Making, confirming, and managing reservations through various channels, including online and phone bookings.

Guest Assistance:

Providing information about hotel services, local attractions, and travel directions. Addressing guest inquiries, requests, and complaints promptly and professionally.

Communication:

Answering phone calls, managing emails, and handling other forms of communication with guests and other departments.

Cash Handling and Billing:

Processing payments, handling cash transactions, and managing guest folios and bills.

Administrative Tasks:

Maintaining records, managing the reception area, and assisting with other administrative duties as needed.
Job Type: Full-time

Pay: ?12,000.00 - ?15,000.00 per month

Work Location: In person