Job Description

Key Responsibilities:

• Greet and direct visitors: Welcome guests, clients, and vendors, ensuring a positive first impression.

• Manage phone calls: Answer and direct incoming calls, take messages, and provide accurate information.

• Handle mail and packages: Receive, sort, and distribute incoming mail and packages.

• Provide administrative support: Assist with tasks such as scheduling appointments, organizing files, and maintaining office supplies.

• Customer service: Provide excellent customer service, address inquiries, and resolve issues promptly.

• Maintain a professional appearance: Represent the company in a professional and courteous manner.

• Data entry and computer proficiency: Utilize computer skills for data entry, record-keeping, and other administrative tasks.

Required Skills and Qualifications:

• Excellent communication and interpersonal skills: Effectively communicate with visitors, colleagues, and clients.

• Strong organizational and time management skills: Prioritize tasks, manage time effectively, and maintain a organized workspace.

• Customer-oriented mindset: Provide exceptional customer service and maintain a positive attitude.

• Proficiency in Microsoft Office Suite: Utilize Word, Excel, and other office applications.

• Ability to multitask and work in a fast-paced environment: Manage multiple responsibilities simultaneously.

• Basic knowledge of office equipment: Operate fax machines, photocopiers, and other office equipment.

Additional Responsibilities (depending on the specific role):

• Assist with special projects: Support other departments with administrative tasks and special projects.

• Manage office supplies: Order and maintain office supplies.

• Plan business travel: Arrange travel for employees, including flights, accommodations, and transportation.

• Handle client complaints: Address and resolve client inquiries and complaints.

• Maintain schedules: Keep track of appointments, meetings, and other schedules.

Required Skills front office receptionist, Front Desk Coordinator, Ms. Excel, Communication coordinator, guest relation, Meeting Scheduling