We are seeking a professional and organised Front Office Specialist to join our team. The successful candidate will be the first point of contact for visitors and clients, responsible for managing front desk operations, providing excellent customer service, and supporting administrative functions. This role offers an opportunity to utilise a range of office skills within a dynamic environment, ensuring smooth daily operations.
Responsibilities
Greet visitors and clients in a courteous and professional manner
Manage incoming calls using proper phone etiquette and direct enquiries accordingly
Handle data entry tasks accurately using Microsoft Office, Google Workspace, and QuickBooks where applicable
Maintain appointment schedules and organise meetings efficiently
Assist with administrative duties such as filing, photocopying, and organising documents
Support the team with general clerical tasks to ensure operational efficiency
Ensure the reception area remains tidy and welcoming at all times
Process correspondence and manage mail distribution
Experience
Previous office experience is preferred but not essential; training will be provided for successful candidates
Proficiency in computer skills including Microsoft Office (Word, Excel, Outlook) and Google Workspace (Gmail, Calendar)
Experience with data entry and basic bookkeeping using QuickBooks is advantageous
Strong organisational skills with the ability to multitask effectively
Excellent phone etiquette and communication skills are essential
Typing speed of at least 40 words per minute is desirable
Administrative or clerical experience will be considered a plus
This role is ideal for organised individuals who thrive in a busy office environment and are eager to develop their administrative skills within a supportive team.
Job Type: Full-time
Work Location: In person
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