The Front Office is a department of the hospital which directly interacts with the patients when they first arrive. The staffs of this department are very visible to the patients or their family members. It functions as a central point of contact across the organization. The department keeps information and records of all the patients of the hospital. It also plays a key role in forming overall impressions of the services provided by the organization.
Qualities of a Hospital Front Desk Executive
Here are some of the qualities that a front office executive of a hospital or any healthcare institute must have:
Neat and professional appearance as it maintains professionalism
Being pleasant and approachable
Disciplined and Punctual
Speak multiple languages, especially in the regional language where the hospital or healthcare institute is based
Strong interpersonal skills - working with the team and getting along with a variety of different people
Multitasking capabilities and organisational abilities
Technical prowess
Ability to stay calm under pressure
Front Office Supervision
billing settlement
queries solving
Job Types: Full-time, Permanent
Pay: ?9,000.00 - ?13,000.00 per month
Ability to commute/relocate:
Akbarpur, Uttar Pradesh: Reliably commute or planning to relocate before starting work (Required)
Education:
Bachelor's (Preferred)
Experience:
total work: 2 years (Preferred)
Language:
Hindi (Preferred)
English (Preferred)
Work Location: In person
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