We are looking for a professional, courteous, and well-organized
Front Office Executive
to be the first point of contact at our office. In this customer-facing and support-oriented role, you will represent the brand image of our fast-growing e-commerce company.
Key Responsibilities
:
Greet and welcome visitors, clients, and candidates professionally and warmly.
Manage the front desk - handling phone calls, emails, messages, and walk-in inquiries.
Coordinate with various departments (HR, Operations, Customer Service, Logistics, etc.)
Manage appointment scheduling and maintain office calendar.
Receive and distribute incoming mail, courier packages, and documents.
Ensure front office area is clean, organized, and well-maintained.
Assist in administrative tasks such as data entry, filing, scanning, and managing office supplies.
Maintain records of visitor logs and internal communications.
Support basic HR and customer service processes when needed.
Requirements
:
Bachelor's degree or equivalent (preferred).
Proven experience in front office or customer service roles (e-commerce sector preferred).
Excellent verbal and written communication skills.
Good knowledge of MS Office (Word, Excel, Outlook).
Pleasant personality with strong interpersonal skills.
Ability to multitask and remain calm under pressure.
Time management and organizational skills.
Benefits
:
Career growth opportunities in a dynamic e-commerce environment.
Supportive and collaborative team culture.
Exposure to administrative and customer-facing functions.
Incentives/performance bonuses based on KPIs (if applicable).
Job Types: Full-time, Permanent, Fresher
Pay: ₹10,000.00 - ₹20,000.00 per month
Benefits:
Cell phone reimbursement
Food provided
Schedule:
Day shift
Monday to Friday
Morning shift
Supplemental Pay:
Performance bonus
Yearly bonus
Work Location: In person
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