Job Description

Luxury Boutique Hotel in South Delhi. Staff strength is about 35. Need a Front Office Executive to ensure high standards of interaction with foreign / domestic guests. Dealing with requests and complaints. Coordination with housekeeping and maintanace. Admin work of collecting payments, filling FRRO formalities, record of reservations, dealing with property brokers, travel agents and OTAs.

Responsibilities and Duties

Responsible for the Front Office
Responsible for keeping record of all reservations, billing,collection of payment.

Communication in English with travel agents / guests

Required Experience, Skills and Qualifications

Experience in a star category hotel. Minimum 3 years.
Must be able to speak and write in fluent English and interact with foreign guests.
Must have working knowledge of computers and Hotel Logix software.

Must be able to do night shift.

Own transport is preferable.

Benefits

15 days paid leave a year after 1 year of service.
Lunch and tea daily
Weekly off

Job Type: Full-time

Pay: ₹300,000.00 - ₹400,000.00 per year

Benefits:

Food provided Paid time off Provident Fund
Schedule:

Rotational shift
Supplemental Pay:

Performance bonus
Shift availability:

Night Shift (Preferred) Overnight Shift (Preferred)
Work Location: In person