If you enjoy creating a welcoming environment and are skilled at managing both guest relations and administrative duties, this Front Office Executive position could be an ideal fit. We're looking for someone with 1-3 years of hands-on experience at a front desk, in guest services, or in customer relations--especially within wellness centers, clinics, spas, or hospitality settings--ready to support daily operations
Your primary responsibilities will include:
Offering a warm and professional welcome to every guest, efficiently handling registrations upon arrival.
Building positive, open communication and maintaining rapport to ensure every visitor's experience exceeds expectations.
Handling client inquiries and service requests, working closely with other departments to provide seamless support.
Keeping accurate and up-to-date client records and meticulously ensuring all account details are correct.
Taking a proactive approach to sales--working towards revenue targets through attentive service and product recommendations.
Monitoring cleanliness and hygiene standards throughout the treatment center for a spotless client experience.
Recognizing returning guests and personalizing interactions to foster loyalty.
Staying informed about the latest updates and activities in the center by checking the communication log regularly.
Presenting yourself with a polished, well-groomed, and professional appearance at all times.
Multitasking effectively and collaborating with colleagues across departments to keep operations running smoothly.
What you bring:
A graduate degree in any discipline
Hospitality or business administration preferred
Strong sales orientation, customer-centric attitude
Proven track record of excellent interpersonal and multitasking skills.
Professional demeanor and ability to anticipate guest needs
Job Type: Full-time
Pay: ?20,000.00 - ?30,000.00 per month
Application Question(s):
What is your current CTC?
Work Location: In person
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