Job Description

Job Summary: Act as the first point of contact for clients and visitors while managing front-desk operations and tele calling duties. Responsible for handling inquiries, maintaining reception, and making outbound calls for customer service and business development.

Roles and Responsibilities :-

Answer, screen, and direct phone calls professionally Make outbound calls for customer service or business leads Provide information about services and resolve basic inquiries Maintain records of calls, visitors, data and deliveries Keep reception area tidy and presentable
Qualifications :-

High school diploma or equivalent qualification Min 1 Year Experience required. Languages - English, Hindi & Kannada (Mandatory) Excellent verbal and written communication Strong telephone etiquette Proficiency in MS Office Customer service and multitasking abilities Positive attitude and professional appearance
What We Offer:

Working days - 5.5 days a week Shift - General (9:30 - 6:00), Sunday fixed Off
Job Types: Full-time, Permanent

Pay: ₹20,000.00 - ₹25,000.00 per month

Benefits:

Provident Fund
Schedule:

Day shift
Ability to commute/relocate:

Brigade Road, Bengaluru, Karnataka: Reliably commute or planning to relocate before starting work (Preferred)
Experience:

Cold calling: 1 year (Required)
Language:

Hindi (Required) English (Required)
Work Location: In person