As a Front Office Executive in our pharmacy and doctor's chambers, you will be the first point of contact for patients and visitors. Your role is essential in ensuring a positive and efficient experience for all who interact with our facilities.
Key Responsibilities:
Warmly greet and assist patients, visitors, and clients.
Handle phone calls, inquiries, and appointment scheduling.
Maintain a tidy and organized front desk area.
Collect and update patient information accurately.
Manage patient records and appointment bookings.
Assist in coordinating patient flow and managing waiting areas.
Collaborate with the administrative and medical staff to ensure seamless operations.
Provide information about services, fees, and insurance coverage.
Handle billing and payment processing when necessary.
Uphold patient confidentiality and data security.
Qualifications:
Strong interpersonal and communication skills.
Proficiency in computer systems and office software.
Excellent organizational skills and attention to detail.
Ability to multitask in a fast-paced environment.
Previous experience in a similar role is an advantage.
Knowledge of medical terminology and practices is a plus.
Job Type: Full-time
Pay: ₹8,000.00 - ₹12,000.00 per month
Ability to commute/relocate:
Visakhapatnam, Andhra Pradesh: Reliably commute or planning to relocate before starting work (Required)
Experience:
total work: 1 year (Preferred)
Work Location: In person
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