Greet and welcome guests in a professional and courteous manner.
Provide information about casino facilities, gaming areas, promotions, and ongoing events and also explaining about bands and what inclusions it has.
Coordinate with security and gaming departments for guest verification and access control.
Manage incoming calls, emails, and inquiries professionally.
Maintain accurate guest records, cash handling, and billing transactions.
Handle guest complaints or issues promptly and escalate when necessary.
Uphold all company policies, confidentiality protocols, and responsible gaming standards.
Support VIP and high-value guest services when required.
We prefer someone who has casino experience of 3-5 years for the above vacant position.
Job Type: Full-time
Pay: ?20,000.00 - ?25,000.00 per month
Benefits:
Food provided
Health insurance
Leave encashment
Paid sick time
Provident Fund
Work Location: In person
MNCJobsIndia.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.