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Front Office Executive
Integrated Facilities Management - Work Dynamics (Bengaluru, India)
A front office executive plays a crucial role in the administrative staff. They are often the first point of contact in an office and provide essential support to the entire organization. Here are some key aspects of their job:
What Job Involves :
1. Welcome Customers:
o Front office executives greet everyone who enters the establishment, creating a positive interaction that reflects well on the employer.
2. Provide Service:
o Known for their helpfulness and knowledge of the facility, front office executives' direct people where to go.
o Closely working with all EAs for visitor management
o Stakeholder & visitor Management
o Support in Meeting room booking as & when required.
3. Answer Phones:
o Front office executives handle incoming calls, providing basic information such as hours of operation or directions.
o They also direct other inquiries to the appropriate staff member.
4. Help with Security:
o Positioned where people arrive and leave, front office executives act as the "eyes and ears" of the facility.
o They monitor who is coming and going and report anything suspicious.
5. General Office Upkeep:
o Front office executives may perform routine clerical and administrative tasks, such as sorting mail, filing, data entry, and package handling.
o Coordinate with vendors for delivery like flower vendor/Stationery vendor
o Making a visit every hour on the reception floor to check the meeting room upkeep/cleanliness post every meeting.
6. Feedback Surveys
o Sharing feedback survey forms to the host & maintain the data as desired.
7. Reports
o Maintaining stationery trackers, issuance/Consumption & Requisition.
o Daily event tracker
o Visitor management & tracker
o New Hire Orientation setup's coordination & tracker Mail Room Operations (Need Base)
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