Job Description

Roots Institute is looking for a well-spoken, presentable, and friendly

Receptionist

to be the face of our institution. The ideal candidate will handle front desk responsibilities, greet and guide walk-in clients, manage calls, and provide general administrative support.

Key Responsibilities:

Greet visitors and students professionally and warmly Manage incoming phone calls, WhatsApp messages, and emails Provide basic information about courses, services Maintain visitor records and handle student inquiries efficiently Coordinate appointments and schedule counselling sessions Assist the counsellors and filing team with administrative tasks Maintain a clean and welcoming reception area

Requirements:

Minimum qualification: Bachelor's Excellent communication skills in

English, Assamese, and Hindi

Polite, confident, and professional attitude Basic computer knowledge (MS Office, emails, data entry) Good organizational and multitasking abilities Previous experience in a similar role will be an added advantage

Perks:

Attractive salary Positive and professional work environment Opportunity to grow within the organization On-the-job training and support
Job Types: Full-time, Permanent

Pay: ?10,000.00 - ?15,000.00 per month

Schedule:

Day shift Morning shift Night shift Rotational shift
Supplemental Pay:

Performance bonus
Shift availability:

Day Shift (Preferred) Night Shift (Preferred) Overnight Shift (Preferred)
Work Location: In person

Expected Start Date: 23/06/2025