Job Description

Role & responsibilities

Greet, welcome, and receive guests in a warm and professional manner. Maintain visitor logbook and issue visitor badges. Inform relevant staff about visitor arrivals. Respond to queries and grievances from employees promptly. Answer, screen and forward incoming calls promptly. Record all incoming calls in the Call Log Book for reference. Respond to basic inquiries and direct callers to appropriate departments. Take and relay accurate messages. Receive letters, packages, and couriers, and distribute them to the respective person/department. Maintain Courier Inward and Courier Outward registers for tracking. Maintain proper security management in coordination with security staff. Ensure visitor entry and exit protocols are followed. Oversee housekeeping activities to ensure cleanliness and orderliness of office premises. Coordinate with housekeeping staff for maintenance and cleanliness issues. Maintain a clean and organized reception area. Assist in scheduling meetings and booking conference rooms.

Preferred candidate profile

High School diploma: additional qualifications will be a plus Knowledge of office management and basic bookkeeping Proficient in English (oral and written) Excellent knowledge of MS Office (especially Excel and Word) Strong communication and people skills Good organizational and multi-tasking abilities Problem-solving skills Customer service orientation
Job Types: Full-time, Permanent, Fresher

Pay: ?13,000.00 - ?18,000.00 per month

Benefits:

Provident Fund
Work Location: In person